after waiting patiently another week for my contacts to be (re-?)delivered, I called the post office today. I sort-of, almost calmly explained what had happened, and that fedex told me to contact them. I then embarked on a mobius strip of conversation, in which I kept explaining that they had to have my package, and she kept saying that unless I had a peach delivery notice card, she couldn’t help me.
“Do you have a peach delivery notice?”
“No, I have no delivery notice. FedEx’s tracking number says that there was a delivery exception because I wasn’t home to receive it, and that I should contact my local post office.”
“Well, we scan the FedEx packages on large pallets, and their information is probably coming from that. Until we scan it, we can’t deliver it.”
“It’s been a week and a half since the first delivery, which was 2 days after their system says it was delivered to the post office. Which means you scanned it then, right?”
“Probably. But we don’t keep parcels here, and can’t look them up without the delivery notice.”
“You don’t keep parcels there?”
“If it was a certified letter, we would have a record and you would receive a different notice. But because it’s a parcel, we can’t look it up without the peach delivery notice. You should try to contact FedEx to find out what their status means.”
“I did. They said it means to contact YOU, because YOU attempted a delivery.”
“Did you get a peach delivery notice?”
“No.”
“Then I can’t help you. You will have to wait until you have a peach delivery notice.”
AAAAAAARGGH! I tried a different tack.
“So, hypothetically, if you had a perishable parcel sitting around your warehouse for a week and a half, what would you do with it?”
“Oh, we don’t keep perishables here. Is it perishable?”
“No, it’s contact lenses, I don’t know if it’s perishable, but they have an expiration date, and I do know that I need them. It’s been a week and a half since delivery was even attempted.”
“Did you get a peach delivery notice?”
“No, I did not get a peach delivery notice. There is absolutely no way to look this up without a peach delivery notice?”
“No.”
“That is…” Stupid. Crazy. Inefficient. Unconscionable. Awful. Bureaucratic nonsense. Fucking retarded. “…unfortunate.”
“Yes, I’m sorry. You may want to contact FedEx.”
Sigh. I give up. “Thanks for your help.”
“You’re welcome.”
So, I can’t get my package from USPS because I didn’t get a delivery notice. But since FedEx has handed it off to USPS, they won’t help. USPS won’t help because I don’t have a 3×5 goddamn peach paper delivery notice. I am beginning to suspect that I didn’t get a delivery notice because the FedEx status is most likely bullshit and no one tried to deliver it in the first place. And my current lenses are now 3 weeks old and practically dissolving in my hand each morning, with no hope of being replaced in the immediate future.
Next step…call Lens.com, see if they will reship (UPS! Please!), or I can at least get my money back. Grr.
(I promise my next post will be at least a little more positive.)

